About VBS Healthcare
A family-owned, CQC-registered home care provider rooted in Oxfordshire, built around the simple promise that we care for your care.
- CQC Registered
- Family-Owned
- Oxfordshire-Based
- DBS-Checked Carers
- In-House Training Team
Our story
VBS Healthcare was founded by a family who know first-hand how hard it can be to find home care that feels truly personal. After watching loved ones' struggle with rushed visits and unfamiliar carers, we set out to build something different, a small, family-owned care provider where every visit is taken seriously and every service user is treated as someone we would proudly support as if they were our own family.
From a modest start in Worcestershire, we have grown into a trusted local team supporting people across Banbury, Bicester, Chipping Norton, Kidlington, Witney and beyond. We believe that community-rooted care is better care and apply the same approach to other counties.
Our mission and vision
Mission
To help people of all ages across Oxfordshire and other counties live safely, independently and with dignity in the place they know best, their own homes.
Vision
To be Oxfordshire and other counties' most trusted family-owned home care provider, known for kind people, careful planning and care provisions that genuinely fit the person.
What we stand for
Three values sit at the heart of VBS Healthcare. They guide how we recruit, how we train and how we care.
Hope
We believe every person can live well at home, whatever their age or circumstances, and we bring that optimism to every visit.
Compassion
We care for people the way we would want our own family cared for, with warmth, patience and genuine kindness.
Integrity
We do what we say we will do. Honest, transparent and accountable, from first phone call to every care review.
What we believe in
Our beliefs support our values as we shape every visit, every care plan and every conversation.
Dignity
We treat every service user the way we would want our own family treated.
Independence
We support, never take over. Confidence builds over time.
Safety
DBS-checked carers, clear care plans and regular reviews.
Choice
You decide your routine, your carer team and your goals.
Continuity
Familiar faces wherever possible, because trust grows over time.
Regulated, trained, accountable
VBS Healthcare is registered with the Care Quality Commission (CQC) under the name Virtuous Business Solutions Limited, the independent regulator of all health and social care services in England. CQC registration means our care is held to a clear, public standard: covering safety, effectiveness, caring, responsiveness and leadership.
We also train our carers ourselves. Every carer receives a full induction, ongoing development and specialist refreshers from our in-house training team. We never use freelance carers. That is how we keep care consistent, safe and personal.
Registered with the Care Quality Commission as Virtuous Business Solutions Limited.
VBS Healthcare in numbers
Our team
The people behind VBS Healthcare are local, experienced and genuinely passionate about good care. Our team combines deep professional expertise with the warmth that this work demands, and it shows in every visit.
Our carers are the heart of everything we do. They turn up on time, in all weathers, with a smile and a calm, can-do attitude. They notice the small things: a change in mood, a missed meal, a photograph that sparks a story. And they treat every home they enter with respect. Behind them sits a close-knit office team of care coordinators, supervisors and trainers who know every service user by name and are only ever a phone call away.
We are proud of our team, and we invest in them: in-house training, real career progression and the support of a family-owned business that values people over paperwork. If you would like to speak to a member of our team, get in touch or, if you share our values, come and join us.
Trained by us, in-house
Every carer completes a full induction and ongoing development with our own training team, no agency or freelance staff.
Vetted and trusted
All of our carers are DBS-checked, reference-checked and supported by experienced supervisors.
Kind by nature
We recruit for warmth, patience and reliability first, the skills we teach, the character we look for.
The VBS Healthcare team
Trained in-house. Trusted by families.
What else do we have to offer
We love a clean world, which is why we are passionate about cleaning.
Find out more
Our secure intranet gives team members access to essential tools and documents.
Please log in to continue
We love empowerment, which is why we are passionate about training, coaching and consultancy services.
Find out more
Talk to a real person about real care
Whether you are exploring care for the first time or looking to switch providers, we are here for an honest, friendly conversation. No script. No pressure.
No obligation. No cost. A free home assessment from a CQC-registered Oxfordshire care provider.